I'm told that one of the ways ReferAloha.com has been used recently is on background checks to decide between a number of business people to join a networking organization.
It seems in high demand industries where there is a lot of competition for new business (Chiropractors, Insurance, Mortgage, Real Estate, Travel, Investment Advisor, Banking) it is beneficial to look closely at each candidate prior to bringing them on board.
One of the free areas of the ReferAloha.com site (actually it's all free to consumers) is the agency links section. You can go here and click on one of seven different websites to look up background information about a business person. It can be really valuable!
Look for pre-qualified, reliable Hawaii businesses now at www.ReferAloha.com!
Friday, July 25, 2008
Tuesday, July 1, 2008
Better Business Bureau
Today I want to talk about the Better Business Bureau. A lot of people never take advantage of this great tool. Basically, you have a professional group of people looking out for you at all times, completely free of charge. You can make a report for a fraudulent business claim, a company oversight, even an unsatisfied customer complaint, and the people at the BBB will send a letter to the owner of the business in question to help resolve your issue.
The benefit they have over you dealing with it yourself is that they have a publicly accessible venue where they publish how many complaints a business has and how well they respond to said complaints. This provides the motivation to get the problem fixed quicker.
Now, let's be realistic...every business has a number of customers that no one would be able to satisfy. It happens to all of us. But the BBB doesn't dock you for people calling in, in fact they will make note when a business has made a reasonable attempt to rectify and the customer doesn't accept. So they understand the pitfalls all too well, no need to worry that they will be overly judgemental.
For the consumer, it pays to be informed. BBB gives you a great tool to do that.
Of course, if you'd rather not spend the time, remember that everyone on our website has been looked up at the BBB and has found to have a satisfactory or above record with them at the time they jumped on board with us. Time and headache saver!
Aloha,
Charles Burch
President - ReferAloha.com
Look for pre-qualified, reliable Hawaii businesses now at www.ReferAloha.com!
The benefit they have over you dealing with it yourself is that they have a publicly accessible venue where they publish how many complaints a business has and how well they respond to said complaints. This provides the motivation to get the problem fixed quicker.
Now, let's be realistic...every business has a number of customers that no one would be able to satisfy. It happens to all of us. But the BBB doesn't dock you for people calling in, in fact they will make note when a business has made a reasonable attempt to rectify and the customer doesn't accept. So they understand the pitfalls all too well, no need to worry that they will be overly judgemental.
For the consumer, it pays to be informed. BBB gives you a great tool to do that.
Of course, if you'd rather not spend the time, remember that everyone on our website has been looked up at the BBB and has found to have a satisfactory or above record with them at the time they jumped on board with us. Time and headache saver!
Aloha,
Charles Burch
President - ReferAloha.com
Look for pre-qualified, reliable Hawaii businesses now at www.ReferAloha.com!
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